FAQ
Frequently Asked Questions (FAQ)
1. How can I place an order?
Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your order.
2. What payment methods do you accept?
We currently accept:
• Cash on Delivery (COD)
• Bank Transfer (if available)
• Other payment methods displayed at checkout
3. How long does delivery take?
Estimated delivery time:
• Major Cities: 3–5 Business Days
• Remote Areas: 5–7 Business Days
Delivery times may vary due to courier services and location.
4. Do you offer nationwide delivery?
Yes, InsWorthy delivers across Pakistan.
5. How can I track my order?
Once your order is shipped, tracking details may be shared via SMS, WhatsApp, email, or courier tracking system.
6. What is your return policy?
We offer a 7-Day Return Policy for eligible products.
Items must be unused, in original condition, and returned within 7 days of delivery.
7. Can I cancel my order?
Yes, you may cancel your order before it has been shipped.
Please contact our support team as soon as possible.
8. What should I do if I receive a damaged or incorrect item?
Contact us within 48 hours of receiving your order and provide:
• Order Number
• Photos of the product
• Brief description of the issue
Our team will assist you promptly.
9. How can I contact customer support?
You can contact us anytime through:
📞 Phone / WhatsApp: 0323-9897634
📧 Email: teaminsworthy@gmail.com
🕒 Customer Support: Available 24/7
10. Do I need an account to place an order?
No. You can place an order as a guest. However, creating an account makes future shopping easier.
11. Are the product images accurate?
We make every effort to display product images accurately. However, slight differences in color or appearance may occur due to screen settings and lighting.
12. Is my personal information secure?
Yes. We take appropriate security measures to protect your personal information. Please review our Privacy Policy for more details.
Still Need Help?
If you have any questions that are not answered here, feel free to contact us.
📞 0323-9897634
Thank you for shopping with InsWorthy!